Author Topic: Windows 10 Won't Boot When Using System Restore After Updating  (Read 62 times)

Offline Antus67

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Author: Sergiu Gatlan

Microsoft says that a known issue will block Windows 10 from booting after trying to restore the system to a restore point created before installing a Windows 10 update.

The issue affects all Windows machines where system protection is turned on and a system restore point has been created prior to installing one or more Windows 10 updates.

When users try to restore the system after the Windows 10 updates have finished installing, the system will not be restored and, instead, "the computer experiences a Stop error (0xc000021a)" and, after restarting the computer, the system will not be able to return to the Windows desktop.

According to Microsoft's support document, this is a known Windows 10 issue and it happens because:

Quote

During the system restore process, Windows temporarily stages the restoration of files that are in use. It then saves the information in the registry. When the computer restarts, it completes the staged operation.

In this situation, Windows restores the catalog files and stages the driver .sys files to be restored when the computer restarts. However, when the computer restarts, Windows loads the existing drivers before it restores the later versions of the drivers. Because the driver versions do not match the versions of the restored catalog files, the restart process stops.

full article here:https://www.bleepingcomputer.com/news/microsoft/windows-10-wont-boot-when-using-system-restore-after-updating/
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