Author Topic: malwarebytes help needed  (Read 2810 times)

Offline mark5019

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malwarebytes help needed
« on: October 30, 2015, 03:12:55 pm »
long time ago i was awarded  pro license for it
unfortunately my license number i kept on the old cou site in messages from donna

today had a windows update and got error saying my licence for malware bytes was corrupted, emailed malwarebytes  now have to wait
Modify message

ive sent message to malwarebytes help desk still no reply

Offline hayc59

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Re: malwarebytes help needed
« Reply #1 on: October 31, 2015, 02:21:31 am »
Marcin is real cool about stuff like this...go to there forum and pm him personally :)
let me if I can help more


9.11.01

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Freedom's Just Another Word for Nothing Left to Lose..


Offline mark5019

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Re: malwarebytes help needed
« Reply #2 on: October 31, 2015, 02:38:26 am »
which marcin theres several by that name

Offline Hardhead

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Re: malwarebytes help needed
« Reply #3 on: October 31, 2015, 03:24:18 am »
which marcin theres several by that name
https://forums.malwarebytes.org/index.php?/user/1-rubber-ducky/

If you have any problems let me know.
Also you can contact Ron.
https://forums.malwarebytes.org/index.php?/user/2065-advancedsetup/
After you receive the ID and key follow these directions below.
https://forums.malwarebytes.org/index.php?/topic/122284-mbam-clean-removal-process/#entry644441

I would suggest you PM Ron first Mark.
Also Mark in the future, be sure to keep your ID and key in a safe place like another drive, flash, external in a text file or mail account.
« Last Edit: October 31, 2015, 03:41:51 am by Hardhead »

Offline mark5019

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Re: malwarebytes help needed
« Reply #4 on: October 31, 2015, 03:52:11 am »
My bad I know

Offline Hardhead

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Re: malwarebytes help needed
« Reply #5 on: October 31, 2015, 04:03:21 am »
My bad I know
No worries Mark. :)
Have a good weekend and also since its the weekend it may be Monday before you get this issue resolved.

Offline mark5019

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Re: malwarebytes help needed
« Reply #6 on: October 31, 2015, 04:08:56 am »
Well I heard from ron said he can't access into i should put an a request at the help desk which
I allready did at 9 am Friday,submitted another.

Offline hayc59

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Re: malwarebytes help needed
« Reply #7 on: October 31, 2015, 04:17:57 pm »
Mark see your pm PLEASE


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Offline mark5019

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Re: malwarebytes help needed
« Reply #8 on: October 31, 2015, 05:11:59 pm »
alls good

Offline hayc59

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Re: malwarebytes help needed
« Reply #9 on: October 31, 2015, 06:11:33 pm »
right on and closed


9.11.01

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Freedom's Just Another Word for Nothing Left to Lose..


Offline Hardhead

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Re: malwarebytes help needed
« Reply #10 on: November 01, 2015, 07:01:00 am »
Mark, don't forget to keep your ID and key in a safe place like another drive, flash, external in a text file or mail account. ;)

Offline mark5019

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Re: malwarebytes help needed
« Reply #11 on: November 01, 2015, 02:11:03 pm »
oh trust me i have it saved in 3 places