Author Topic: Weird problem with Outlook 2010  (Read 1882 times)

Offline hackerman1

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Weird problem with Outlook 2010
« on: August 28, 2015, 06:25:17 pm »
I have a problem with Outlook 2010.
Normally, when you have created a new account it is an "internal" account, meaning that when you right-click on it you have an option to "Remove" it.

When i create a new account it looks like a "mounted" PST-file, like opening or importing an already existing PST-file,
right-clicking on it shows an option to "Close" instead of "Remove" the account.

What is really weird is that this happens with new accounts / emailaddresses that have never been used before in Outlook.
I know that Outlook can be weird, and create new PST-files with almost the same name, fx. if there already is a PST-file with the same name.
But there is no "old" PST-files, i have doublechecked the folder.

I have created & deleted accounts several times.
I have used scanpst several times, it finds and repairs errors, but the problem remains.

Of course i could let the new accounts continue to be "mounted", as it really doesn´t matter.
But i suspect there is an error in Outlook, and i want to find and fix it.

I wonder if there are any limit on the number of accounts you can have in Outlook ?

Any ideas about how to fix this ?
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Offline techie

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Re: Weird problem with Outlook 2010
« Reply #1 on: August 28, 2015, 08:07:51 pm »
It sounds as if you may have a ghost .pst file creating your problem.
This site has a really decent write up about it. There is also a tool that may help resolve the problem. I haven't tested it, but if you choose manual repairs, of course you will be in the registry.

http://www.outlook-tips.net/how-to/delete-outlook-ghost-psts/

The Code Two PST Ghostbuster tool is free. If it works it is the safer method as it creates a backup.

http://www.codetwo.com/freeware/pst-ghostbuster/
« Last Edit: August 29, 2015, 02:58:37 am by techie »

Offline hackerman1

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Re: Weird problem with Outlook 2010
« Reply #2 on: August 28, 2015, 08:58:59 pm »
Thanks.
I´ll take a look.
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Offline hackerman1

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Re: Weird problem with Outlook 2010
« Reply #3 on: August 29, 2015, 04:24:03 pm »
I have read it now.
It was very confusing information that didn´t help....

Any other ideas ?
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Offline techie

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Re: Weird problem with Outlook 2010
« Reply #4 on: August 29, 2015, 04:51:50 pm »
I don't know that there is a simple way to fix it, as I'm sure you already know.

This has more information about the pst files and what to look at or check. It may be a bit more informative and some things you may have already tried or looked at.

http://www.howto-outlook.com/faq/aboutpst.htm


Offline hackerman1

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Re: Weird problem with Outlook 2010
« Reply #5 on: August 29, 2015, 09:12:09 pm »
Thanks for the link.
I´ll check this tomorrow.
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Offline Hardhead

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Re: Weird problem with Outlook 2010
« Reply #6 on: April 11, 2016, 04:44:21 am »
hackerman1,
Did you get this issue resolved?